Technical Innovation Communications (TIC) Professional Services, offered by our expert based technical services team, deliver time and effort-saving support to help with your NG Firewall and Untangle SD-WAN Router installation and configuration needs.
Why Managed Technical Innovation Communications (TIC) NextGen Firewalls:
• Expand (or launch new) security services with Advanced Threat Protection
• Replace your legacy firewalls without retraining your techs
• Create and deliver rebrandable reports and metrics that will highlight your security service effectiveness
• Get access to a dedicated professional services and support team
Make sure your new installation is hassle-free with a dedicated Technical Innovation Communications (TIC) support engineer. The assigned engineer will review your network topology and appliance configuration to get you up and running in no time. After installation, your assigned engineer remains available to you for 15 days to walk you through any questions you may have.
System Optimization service will guide you through your NG Firewall or Untangle SD-WAN Router configuration, inspecting the system for adjustments that could be made to improve security and performance. Recommended configurations are tailored to fit your specific organizational goals and industry best practices.
This purchase covers up to 2 hours of time on the phone with one of our technical service engineers. Multiple 2 hour blocks can be purchased and combined for longer optimizations.