IT Outsourcing Services

Join the New Wave of IT Outsourcing

Technical Innovation Communications (TIC) IT outsourcing services are powered by way of modern-day blockchain technology, allowing commercial enterprise executives to retain manage over IT techniques for extra effective delivery of IT-enabled business process, application service and infrastructure solutions for business outcomes.

By signing up to our international blockchain-powered IT outsourcing, you will benefit from decreased operational charges, reduced administrative workload and progressed consumer enjoy.

We assist your commercial enterprise with innovation, particularly inside the regions of digital, automation and analytics, allowing your agency to seamlessly supply without worrying about your IT department performance.

Benefits of Appointing Technical Innovation Communications (TIC) as Your IT Outsourcing Partner:

  • We are the very first IT services provider in the world that applied the cutting-edge blockchain technology      to the IT outsourcing process, providing our clients with automated, transparent and efficient end-to-end        service delivery;
  • Our state-of-art ITSM, Technical Innovation Communications (TIC), provides our clients with automation         which enables the virtual support to be more efficient and transparent;
  • Technical Innovation Communications (TIC) enables collaboration between multiple service providers,       providing you with a single point of management for efficient service delivery instead of using numerous         tools and systems
  • With local presence across the globe, we act as a single point of contact for all your IT needs regardless of          your offices' location;
  • Our pool of fully-qualified IT engineers is available on both on-demand and retainer basis, removing the        need for hiring often under-utilized and expensive internal resources;
  • We provide your business with a remote, 24/7 Service Desk, ready to solve your IT challenges as they arise;
  • Thanks to our extensive blockchain expertise, we pride ourselves for being new technologies experts, giving       your company a competitive edge and guiding it through the successful digital transformation.

Why should you outsource your IT services to Technical Innovation Communications (TIC)?

Single Point of Contact

Acting as a single point of contact, our 24/7 Service Desk addresses the complexities of delivering service internationally through supplying our clients with a steady face.

Efficient Management

A blockchain-enabled ITSM, Technical Innovation Communications (TIC), facilities a dynamic, end-to-end outsourcing management thanks to effective automation and ultimate data integrity.

Customer-Centric Approach

Our center mission lies in delivering an extraordinary consumer experience. With this in mind, we aim at 98% SLA target to ensure your organisation continuous performance.

Long-Term Relationship

At Technical Innovation Communications (TIC) we delight ourselves for setting up long-term period relationships with our customers to cut the outsourcing expenses, create trust and ensure stable service delivery. With a international presence,We can be utilized for IT jobs anywhere in the world.

Blockchain-Powered IT Service Desk

To bring down expense and increment service quality, we harness the intensity of blockchain technology to automate the IT processes. Utilizing ITIL technique and best practice, our completely prepared 24/7 IT helpdesk specialists convey flexible and versatile Service Desk solutions for our clients globally.

The IT Service Desk is the primary point of contact for all customers, and it runs an internally-supported, process-led, ITIL V3-compliant tool-set enlivened by our clients focused way of thinking, supported by inventive innovation.

Technical Innovation Communications (TIC), Service Desk Features:

  • Efficient Tickets Management
  • Self-Service IT Portal
  • 24/7 Help Desk Support
  • Multi-Channel IT Support
  • Real-Time Reporting
  • SLAs Management
  • Knowledge Base
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalogue
  • Flexible Pricing

Outsourcing IT to Technical Innovation Communications (TIC)

Numerous associations experience peaks and troughs as IT staff come and go, meaning that there are limited inside resources available. Sickness cover, preparing days and task work would all be able to affect day-to-day performance and infrastructure stability, so having an IT outsourcing partner you can trust is essential.

Technical Innovation Communications (TIC) has been conveying top-quality IT services for over ten years for both SMEs as well as large enterprises. With the worldwide presence and local delivery, we are the reliable, responsive IT partner you need to free up your internal resources and allow your IT department to focus on aggregating IT, digital and business services.

What we provide?

  • Fully trained and experienced IT experts, local to you
  • Global IT service
  • Full-time, scheduled and reactive on-site IT support
  • Dedicated Service Delivery Manager to streamline the on-boarding process and provide you with IT         support quicker
  • Backup coverage including sickness, holiday and seasonal cover, as well as Christmas IT cover
  • Flexible pricing based tailored to your budget's size and IT requirements

24/7 Service Desk

At Technical Innovation Communications (TIC) , we understand the importance of supplying our customers with 24/7, multilingual IT service desk capable of providing remote IT support as the issues arise.

The Technical Innovation Communications (TIC) IT service desk offers a single point of contact for all your IT queries, incidents and resolutions. Delivered via blockchain-powered ITSM, Technical Innovation Communications (TIC) , our Service Desk support is more efficient than ever, leaving you with significant time and cost savings when it comes to managing your external IT support vendor

How we can help you?

  • 24/7/365 multilingual Service Desk Support
  • Innovative, efficient and transparent IT Service Management software powered by blockchain technology
  • Incident and problem management
  • Multi-channel IT support including live chat and email support
  • Optimised resource utilisation
  • Onsite and remote IT support

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