IT Resources Management

Full-Time and Temporary IT Support Resources

Do you require full-time IT assets to work with your current group? Or perhaps you running a urgent IT project and you are searching for additional skill to enable it to succeed?

With a pool of experienced and expert full-time or part-time IT engineers accessible over the globe, Technical Innovation Communications (TIC) is your believed colleague you have to guarantee your IT project deliverables stay on the right track - despite the time of the year.

At Technical Innovation Communications (TIC) we will boost your business with full-time, low maintenance and refill IT experts prepared to join the business whenever you need them. Our experienced engineers will soundly mix into your current tasks and procedures, giving your business significant IT expertise and zero downtime

With our completely prepared and trends-savvy temporary IT staff, 24/7 Service Desk and front line innovation behind our single-point-of-management ITSM, Technical Innovation Communications (TIC) is your go-to IT master to satisfy your IT and enrollment needs

Field Service Engineers

Tap into the pool of completely qualified field administration experts who are prepared to support your business.

Save the enrollment time and repeating cost of employing internal IT engineers with talented and licensed IT, network, infrastructure and software engineers from Technical Innovation Communications (TIC). With a group of prepared field support engineers working for us in more than 60 nations, we deal with providing your business with top-level IT abilities, giving you the flexibility of reassigning ad-hoc IT activities to a trusted IT support partner.

What Expertise Do I Get?

Our field service technicians are multi-skilled and they can assist your business with the following:

  • Installing new hardware and software
  • Keeping track of the asset list (CMDB
  • Troubleshooting applications and hardware issues.
  • Identity access management
  • Smart hands support
  • IMAC - installs, moves and changes

Dispatch IT Support Engineers

With Technical Innovation Communications (TIC) full-time IT resources, you only pay for your on-site IT support when its needed, allowing you to distribute the remaining IT budget towards more critical assignments.

Our 24/7 Service Desk will ensure that all dispatch engineer requests are covered immediately, allowing your business to scale through peak periods, regardless of time or location.

What you'll get:

  • Immediately IT cover available at short notice and a cost-effective rate.
  • Seasonal cover engineers available to support your business over staff vacations, sickness, Christmas and       public holidays periods.
  • Flexible IT resources for on-demand and ad-hoc requirements.
  • 24/7, Remote Service Desk, speaking seven different languages for maximized user satisfaction.
  • Innovative ITSM application for real-time analytics and reporting of pre-agreed SLAs.

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